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GOT QUESTIONS? CALL OUR EXPERTS AT

708-754-9488

Slick Customs

 


History

Slick Customs is a family owned business that opened in March 2011 and has over 300 different vendors. We are not the biggest company in the industry but we strive to offer the best customer service. We really appreciate ALL of our customers and will do our absolute best in earning your repeat business and referrals.

Policies

Wheels:

Most wheels are made to order and could take up to 4 weeks to produce.

Returns:

All returns must be authorized with Slick Customs and return shipping is the responsibility of the buyer. There will be a 15% Restock Fee for returns.

 

Drag Specialties:

If an item is seen in the Fatbook or website and is not listed here on our site and you would like to purchase, please send an email to slick@slickcustoms and we will get that item listed and ordered for you.

RETURN POLICY

 There will be a 15% Restock Fee for returns.


We take great pride in our reputation for quality and workmanship. We carefully inspect each piece before it is shipped and each item is packaged for maximum protection to prevent damage during shipping. If you receive an item damaged - you must notify us within 48 hours of receipt of your order to report the damage.

If for any reason you are dissatisfied with your purchase, we'll assist you with a prompt refund or exchange on all full price (non sale) items that have not been worn, damaged or otherwise altered within 30 days of the ship to date. Refunds will be credited in the same form as the original payment type. Shipping charges are not refundable.

No refunds will be issued for returns over 30 days from the ship to date.

The original shipping and handling charges are not refundable, and you will be responsible for the return shipping costs. 


How to Return/ Exchange 
Obtain Authorization by emailing us at slick@slickcustoms.com. Please include your Invoice# and the reason for return or exchange. For an exchange please be sure to indicate the part you want. 

Package the item for return in the same (or like) packaging that your purchase was received in. We are unable to issue refunds for items lost or damaged due to unsecured packaging.

Ship the package insured and prepaid via U.S. Mail, UPS, or FedEx. Save your shipping receipt until you receive your refund or replacement. If your package is not insured and you do not have proof of shipment, we will not be able to issue refund for packages lost in transit.



ALL Returns must be shipped to:
Slick Customs
2108 S Halsted St.

Chicago Heights, IL 60411

Phone: 708-754-9488
slick@slickcustoms.com